Shipping policy

All orders received by 3 PM (Central European Time) will be shipped the same day quickly and securely via Austrian Post.

Austria, Germany, Switzerland

Deliveries to Austria, Germany, and Switzerland are free for orders of 125 Euro (or CHF 150) and above.
For orders below this amount, a shipping fee of 10 Euro (or CHF 10) applies.
Pickup at the showroom is always free of charge.

 

Orders from Vienna

Delivery via veloce bicycle courier within 3 hours.
Select the “Local Delivery” option at checkout if you are ordering within Vienna.
Alternatively, you can pick up your order at our store at Sankt-Ulrichs-Platz 4, 1070 Vienna.

European Union

Deliveries within the EU are free for orders of 400 Euro and above.
For orders below this amount, a shipping fee of 15 Euro applies.
Delivery time: 1–3 business days.

Europe (outside the EU)

Deliveries to non-EU European countries are free for orders of 500 Euro and above.
For orders below this amount, a shipping fee of 15 Euro applies.
Delivery time: 2–4 business days.

United Kingdom

Deliveries to the United Kingdom are free for orders of £500 and above.
For orders below this amount, a shipping fee of £20 applies.

North America

Deliveries to the USA are free for orders of $600 USD and above,
to Canada for orders of $1000 CAD and above.
For orders below these amounts, a shipping fee of $20 USD or $30 CAD applies.

Worldwide

Deliveries to all other countries are free for orders of 700 Euro and above.
For orders below this amount, a shipping fee of 30 Euro applies.